Cancellation and Refund policy

  1. Cancellations shall be made 24 hours before the delivery time as the delivery session begins within that time slot. No cancellation is possible once the product is dispatched.
  2. Cancellation shall be requested through mail id: support@leafafa.com with order ID, cancellation reason and bank account details.
  3. Cancellation is not possible for :
  4. Personalized products
  5. Same day delivery products
  6. Flower products
  7. Refund shall be processed once:
  8. Cancelled order
  9. Order not delivered
  10. Any complaints received and it is found to be true.
  11. No excess amount apart from the order amount will be paid as we are not liable for any loss.
  12. No refund can be claimed for any discount amount.
  13. All the decisions will be finalized by the Leafafa authority.
  14. Refund policy can be altered timely.
  15. Any more questions are welcomed and please mail us at support@leafafa.com